Not heating water
Water stays cold even though the unit is on. The cause may be the thermostat, the heating element, power, or the safety cutoff.
Water heater not heating, overheating, or running unstable? We'll check the thermostat and heating element, replace the faulty part — all in one visit.
We'll call you back within 5 minutes — we'll confirm the symptoms and pick a time.
The thermostat controls heating and shuts the unit off when it reaches the set temperature. When it misbehaves, the unit may not heat, may overheat, or may shut off unexpectedly.
Water stays cold even though the unit is on. The cause may be the thermostat, the heating element, power, or the safety cutoff.
If the water gets too hot or temperature control is off, the thermostat and safety devices need to be checked.
The unit may shut off due to a faulty thermostat, overheating, heating element issues, or a misbehaving safety cutoff.
Water temperature swings for no clear reason — one moment hot, the next barely warm. Often tied to a faulty thermostat.
If turning the dial doesn't change heating behavior, the technician checks the thermostat, contacts, and control.
If the unit goes into safety mode, shuts off, or won't restart after overheating, both the thermostat and electrical side need diagnostics.
First the technician verifies that the thermostat is really the cause. After diagnostics, they confirm the price, replace the faulty part, set the temperature, and check stable operation.
Why diagnostics matter
Similar symptoms can come from the heating element, power, safety cutoff, contacts, or scale. So before replacement it's important to check the whole heating chain, not swap parts at random.
Before replacement, you need to know which part is causing the issue. Sometimes it really is the thermostat, sometimes the cause is the heating element, scale, or the connection.
From request to result — no extra steps
Call or message us and describe how the unit behaves: not heating, overheating, shutting off, or temperature dial doesn't work.
We'll ask about the model, capacity, age, and whether there are error codes, overheating, weak heating, shutoffs, or breaker issues.
The technician checks the thermostat, heating element, power, contacts, safety devices, and the overall condition of the unit.
Before any work, we explain what's faulty, the options, and what the replacement will cost.
After replacement, the technician sets the temperature, verifies heating, the cutoff, and stable operation of the unit.
We'll come today. Replacement price agreed before work starts.
Price depends on the model, the type of thermostat, access to the service port, and any additional work. The technician confirms the final price before the repair starts.
Spare parts are billed separately. If diagnostics show the cause isn't the thermostat, the technician will recommend a different repair approach.
We replace thermostats in popular electric storage tank water heaters installed in apartments, houses, and commercial spaces across Tbilisi.
Answers to the most common questions before booking thermostat replacement.
Common signs are: water overheats, the unit shuts off on its own, the temperature dial doesn't change behavior, or heating is unstable. But you can only confirm the cause after diagnostics.
Not always. The unit may not heat due to the heating element, power, safety cutoff, contacts, or scale. So the technician checks the whole heating chain first.
Better not to delay diagnostics. Overheating may be tied to a faulty thermostat or safety device, so the unit needs to be checked.
Usually about 1 hour if the service port is accessible and no extra repair is needed.
It depends on the model and part availability. Sometimes the right thermostat can be sourced in advance from the model or a photo of the rating label; other times diagnostics come first.
Not always. It depends on the unit's design and where the part sits. The technician evaluates on site before starting.
The technician will explain the real cause and recommend a different fix: heating element replacement, cleaning, contact check, or connection repair.
In most cases, yes. It depends on the model, access to the bottom, and free space around the unit.
Still have questions?
Call us — we'll confirm the symptoms, tell you whether the thermostat is likely the issue, and pick an arrival time.
Send a request — we'll confirm the symptoms, pick an arrival time, and verify whether the unit really needs a new thermostat.
We'll call you back within 5 minutes