Valve is dripping
The pressure relief valve can drip because of high pressure, wear, debris or an incorrect connection.
Water dripping from your water heater, leak at the valve, flange or a fitting? We'll pinpoint the source and confirm the repair price before work starts — all in a single visit.
We'll call you back within 5 minutes — we'll confirm where the leak is and tell you what to do before the technician arrives.
A leak can be as simple as a fitting issue or as serious as tank damage. The first job is to pinpoint where the water is coming from.
The pressure relief valve can drip because of high pressure, wear, debris or an incorrect connection.
Water can appear on the flex hose, threaded fittings, valves or the connection points of the water heater.
If the bottom of the water heater is leaking, the cause may be the gasket, flange, service assembly or signs of corrosion.
If the tank itself is leaking due to corrosion or damage, repair is often not worth it and replacing the water heater makes more sense.
Excess pressure can cause the valve to drip and put strain on the fittings.
Incorrect piping, a weak seal or poor-quality fittings can cause a leak after installation or repair.
If the water heater is leaking, the priority is limiting damage to the apartment and the electrics. Don't open the unit yourself, especially if water is near wiring or an outlet.
Look at whether it's dripping from the valve, the supply line, the bottom cover, a fitting or the housing.
If you know which valve shuts off the water supply to the water heater, close it before the technician arrives.
If water is near the electrics, an outlet or the bottom of the water heater, switch off the power and wait for the technician.
Over-tightening can damage the threads, gasket or fitting. Better to wait for diagnostics.
A photo or video of where the water is coming from helps the technician understand the problem faster and prepare.
If the leak is getting worse or water is near the electrics, don't wait — send a request. A technician will come out, find the source and fix the leak.
The technician will pinpoint the leak source and check the valve, supply line, flange, gasket, fittings and tank condition. After diagnostics he'll explain whether the leak can be fixed or whether replacing the water heater is the better call.
Why pinpointing the source matters
Drips on the floor don't necessarily mean a leaking tank. Water can run down from the valve, a fitting or the flange, so identifying the exact source matters before any repair.
After diagnostics the technician will tell you whether the leak can be fixed on the spot or whether replacing the water heater is the better option.
From request to result — no extra steps
Call or message us and tell us where the water is coming from and how serious the leak is.
We'll ask for the model, where the leak is, whether water is near the electrics and how long it's been happening.
The technician will check the valve, supply line, flange, gasket, fittings, pressure and the tank condition.
Before the work starts, we'll explain what caused the leak and how much the repair or replacement will cost.
After the work, the technician will check the fittings, the absence of drips, that the water heater starts and that it runs steadily.
We'll come out today. The repair price is agreed before the work starts.
The price depends on the source of the leak, the model, the tank condition, access to the fittings and whether parts need replacing.
Parts are billed separately. If the tank itself is leaking, the technician will tell you honestly whether repair makes sense or replacing the water heater is better.
We diagnose and repair the popular electric storage water heaters installed in apartments, houses and commercial spaces in Tbilisi.
Answers to the questions people most often ask when a water heater is leaking or dripping.
The cause may be the valve, supply line, flange, gasket, pressure, a connection error or tank damage. The exact source is identified by the technician.
Identify the leak source if you can, shut off the water to the water heater and don't open the housing yourself. If water is near the electrics, switch off the power.
The pressure relief valve releasing a drop or two occasionally is normal. But constant dripping or a puddle forming can point to pressure, a worn valve or the connection. It's worth checking.
If the tank itself is damaged, repair is often not worth it and not reliable. In that case the technician may recommend replacing the water heater.
A simple valve, supply line or gasket replacement usually takes around 1 hour. The difficulty depends on access and the cause of the leak.
Better not to delay diagnostics. If water is getting near the electrics or the leak is growing, don't use the water heater.
The connection, fitting seal, valve and pressure all need to be checked. Often the cause is the installation or a weak fitting.
Yes. A photo or video of where the water is dripping from helps the technician understand the situation faster.
Still have questions?
Call us — we'll confirm the symptoms, walk you through what you can check before the technician arrives, and let you know when one can come out.
Send a request — we'll confirm where the leak is, arrange a visit time and inspect the water heater on site.
We'll call you back within 5 minutes