No hot water
The unit has stopped heating or the water is barely warm. Often the cause is the heating element, thermostat, or the connection — only diagnostics will tell.
On-site within an hour — 24/7, including holidays. Fixed on the spot, same-day.
Technician available now — we'll clarify the symptoms and advise what to do before we arrive.
Diagnostics — 50 ₾, emergency repair — from 100 ₾.
We confirm the exact price before any work starts.
Faults you shouldn't wait on: leaks, electric shock, burning smell, no hot water. We arrive within an hour, find the cause, and fix it on the spot.
The unit has stopped heating or the water is barely warm. Often the cause is the heating element, thermostat, or the connection — only diagnostics will tell.
Water is dripping from the valve, flange, hoses, or the tank itself. The longer you wait, the higher the risk of flooding the floor and the neighbors below.
The unit cuts power or the housing is live — that's dangerous. The cause may be the heating element, moisture inside, or the wiring.
The unit doesn't respond, no indicators, or it shuts off immediately. The technician will check power, thermostat, and safety devices.
Burning smell, smoke, or crackling are serious warnings. Don't use the unit — emergency diagnostics of the electrics and heating element are needed.
Water is pouring from the unit, the tank is damaged, or a fitting broke. Shut off the water to the heater and call a technician right away.
Emergency repair starts with diagnostics. The technician checks the unit, the connection, the electrics, and the water hookups, then explains the cause and confirms the price.
What we check on site
We don't take the unit apart blindly or push unnecessary work. First we identify the cause, then we propose a clear solution: repair, parts replacement, cleaning, or unit replacement.
Most issues can be fixed in a single visit. If a rare part is needed or the unit is heavily worn, the technician will honestly suggest a different approach.
From request to result — no extra steps
Call or message us with a brief description: not heating, leaking, tripping the breaker, noisy, or won't turn on.
We'll ask about the model, what happened, whether there's a leak, smell, error, or electrical issue.
We pick the next available slot and dispatch a technician to your address in Tbilisi.
The technician inspects the unit, the connection, and the parts, then explains the cause of the fault.
After diagnostics we confirm the price. If repair is possible right away, the technician does it on the spot.
We'll call you back within 5 minutes
The exact price depends on the fault, the model, access to the connection, and whether parts need replacing. The technician confirms the price before the repair starts.
Spare parts are billed separately. Before any work, the technician explains the cause, the options, and the final price.
We work with popular electric storage tank water heaters installed in apartments, houses, and commercial spaces across Tbilisi.
Answers to the most common questions before booking a technician
Yes — we accept emergency requests across Tbilisi. For emergencies, the technician arrives within one hour.
Shut off the water to the unit if you can, and don't use it until the technician arrives. If you have a photo or video of the leak, send it to us — it helps the technician understand the situation faster.
Better not to keep flipping it back on. The cause may be the heating element, moisture, the wiring, or the connection. Diagnostics are needed to rule out an electrical risk.
Yes — especially if you need hot water all the time or the unit has stopped working entirely. The cause is often the heating element, thermostat, scale, or an improper connection.
Most faults can. If a rare part is needed, the disassembly is complex, or the unit is heavily damaged, a follow-up visit or replacement may be needed.
The technician confirms the exact price after diagnostics. Before the repair, they explain the cause, propose options, and agree on the price.
We work with popular electric storage tank water heaters: Ariston, Thermex, Gorenje, Electrolux, Bosch, Atlantic, Zanussi, Tesy and others.
The technician will tell you honestly if replacement is the better option. In that case, we can discuss removing the old unit, choosing a new one, and installing it.
Still have questions?
We'll call you back within 5 minutes
Send a request — we'll clarify the issue, pick the nearest available slot, and dispatch a technician to your address in Tbilisi.
We'll call you back within 5 minutes